Customer Support Channels
A 1–hour Response Guarantee
Our client assistance team is trained to swiftly take care of all our Linux cloud web hosting clients’ problems and advice questions. Via our ticket system, you are able to fill in your question and a support crew fellow member will go back to to you in only maximum an hour. In reality, practice has demonstrated that the typical resolution time is 20 mins.
A Top–quality Support Service
Our help support service is supplied by a crew of capable professionals that are prepared to react to your inquiry promptly. You’re able to contact the technical support staff by opening a customer assistance ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you can also contact us on the telephone or use the online chat option.
An Intuitive Help Section
If you require guidance while performing tasks within the Control Panel, you can always select the Help key and find your issue in the set of posts that will show up. We have as well turned much of the articles and reviews into training videos. The catalogue of instructional videos will come up if you select the Videos press button located on the top right.