A 99.9% Server Uptime
The benefit of creating your very own cloud web hosting platform is that you do not have to worry about compatibility issues – you configure a special set of software apps in such a way as to be compatible with a particular set of hardware elements. The final outcome is something far more stable and reliable, as there are much less potential risks of failure. We have built our cloud hosting system using tried and tested hardware elements as well as a heavily tweaked version of SELinux in an attempt to set up an extremely riskless home for your own websites.
That is why, with each of our Linux cloud web hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In order to provide a high–performance hosting service, you can barely trust the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And because of this, irrespective of which datacenters you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not delighted by our web hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS servers rather than a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain total control over your domains even when you delete your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a reply, you’re aware of how aggravating this can be, particularly if your web site is on the line. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be available to you and they will respond to you within one hour. And the best thing is that their average ticket response time is less than 20 minutes!